Filed under: Creativity Buzz

Ideas are all around you. All you have to do is listen for them. That seems so simple, yet in our hectic world, we’re often too busy to stop and listen.
Listen to your clients. What are they telling you? What words do they use? Each word could be an entryway to a new idea for you.
Don’t jump to take action or offer advice until you listen carefully. Remember not to be negative.
A client may tell you that he wants to market his products to an off-the-wall brand new target audience, and you may think it’s the worst idea since the introduction of “New Coke,” but don’t open your negative mouth. Listen. What is the client’s reasoning? Will this new audience open additional keyword windows and revenue streams into the site? Brainstorm back and forth. It just may be worth pursuing. After all, no one knows the client’s business better than the client.
Support the creative needs of others. Don’t shoot their ideas into the dirt. Learn what challenges they’re facing by listening.
Together, you just might make some of those wild ideas work.
Robin

I don’t know if the talent for listening is a character trait, a social trait, or a personality trait, but it certainly is rare. When I was working for a defense contractor, we were seeking a contract to supply antennas for the space station, and were aware of the cat and mouse goings on between two the primary contractors competing for the lead role. One told NASA, “You’ve got it all wrong. Let us show you how to build it.” The other contractor said, “What do you want, we’ll build it,” knowing full well that if they had a something different in mind they could negotiate changes AFTER they were awarded the contract. Guess who won?
Comment by Lee Woods 04.27.07 @ 3:09 pmoops…know any good proofreaders?
Comment by Lee Woods 04.27.07 @ 3:12 pmEXCELLENT point Lee!
Comment by John Alexander 05.01.07 @ 7:57 pmOne of the most powerful questions that can be asked by anyone offering a service is this: “What is most important thing to your business?” The only trouble is that these days very few people ever ask that question and fewer still have the ability to listen to the reply (and hear what is being said.) Cheers - John Alexander
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